Privacy Policy tesla88

Introduction and Scope of This Policy

This Privacy Policy is issued by tesla88 ("tesla88", "we", "our platform") and applies to all individuals who register an account, use the services or browse the tesla88 website at https://tesla88.onl.

By registering as a member or continuing to use our services, you acknowledge that you have read, understood and agree to the way we handle your personal data as described in this policy. If you do not agree with any provision here, you are advised not to use our platform.

This policy is to be read together with the tesla88 Terms and Conditions. In any inconsistency relating to privacy, this Privacy Policy shall apply.

Information We Collect

tesla88 collects personal information from the following sources:

• Account Registration Information — full name, date of birth, identity card number (MyKad), email address, mobile phone number and password.
• Financial Information — bank account details, Touch 'n Go eWallet, DuitNow, Boost e-wallet numbers, or crypto wallet addresses for deposit and withdrawal purposes.
• Identity Verification Documents — copy of MyKad or passport, verification selfie and proof of address submitted during the KYC process.
• Platform Usage Data — game records, transaction history, bonus preferences, session times and duration, and account activity.
• Technical Data — IP address, device type, operating system version, browser type, session cookies and platform diagnostic data.
• Support Communications — live chat conversation records, email content and feedback submitted to our customer service team.

We do not collect sensitive information such as medical records, religious beliefs or political views unless required by applicable law.

Purposes of Personal Data Processing

Personal information collected is used for the following purposes:

• Identity verification and member account management (registration, login, password recovery).
• Processing deposits and withdrawals via supported payment methods including Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency.
• Compliance with KYC and AML requirements and reporting obligations under the international licensing we hold.
• Providing 24/7 customer service via live chat and email in Bahasa Melayu and English.
• Sending account-related communications such as transaction confirmations, security notifications and policy updates.
• Platform improvement, user experience optimisation and internal analytics that are not shared publicly.
• Detection and prevention of fraud, unauthorised access and activities that breach the Terms and Conditions.

Legal Basis for Processing

tesla88 processes personal data based on one or more valid legal grounds for each processing activity:

• Consent — you have given explicit consent during account registration and acceptance of this policy.
• Contract Performance — processing is necessary to fulfil the contractual obligations between you and tesla88, including the provision of online gambling services.
• Legal Obligation — we are required to process and retain certain data to meet licensing requirements, KYC, AML and applicable laws.
• Legitimate Interests — for platform security, fraud prevention and service improvement purposes that do not override your fundamental rights.

Information Sharing and Disclosure

tesla88 does not sell or transfer member personal information to third parties for marketing or commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Service Providers — transaction processors, e-wallet gateways and cryptocurrency service providers operating under strict confidentiality agreements.
• Game Software Providers — game studios providing technical services, limited only to data necessary for game operations.
• Legal Authorities — regulatory bodies, law enforcement agencies or courts when required by court order or legal provision.
• Technical Service Providers — cloud computing services, security monitoring and infrastructure support subject to strict data processing agreements.

All third parties that receive data from us are required to comply with data protection standards that are equivalent to or stricter than this policy.

Data Retention Period

tesla88 retains member personal information for as long as necessary to fulfil the purposes stated in this policy, or for as long as required by applicable laws and licensing regulations.

Generally, financial transaction records and KYC documents are kept for the minimum period set by our licensing regulatory body. Inactive accounts may be subject to data retention and deletion processes in accordance with our internal procedures.

Once data is no longer needed, it will be deleted or anonymised securely in line with industry best practices.

Information Security

tesla88 implements appropriate technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration or destruction:

• Data encryption in transit using TLS 1.3 protocol and encryption at rest using AES-256.
• Role-based access controls ensuring only authorised personnel can access member data.
• Continuous security monitoring and system activity log auditing.
• Regular penetration testing by independent security teams.
• Documented incident response procedures to address any data breach promptly.

While we work hard to protect your data, no security system can be guaranteed to be one hundred percent secure. Members are advised to also take precautions by keeping their account passwords safe and not sharing login details with anyone.

Cookies and Tracking Technologies

The tesla88 website uses cookies and similar technologies to improve the user experience and ensure platform functions run smoothly. The cookies we use include:

• Essential Cookies — required for basic website operations such as login session verification and security.
• Functional Cookies — store language preferences, display settings and member personal preferences.
• Analytics Cookies — collect anonymous data about platform usage patterns for service improvement purposes.

You can manage cookie settings through your browser at any time. However, blocking essential cookies may affect certain functions on our platform.

Cross-Border Data Transfers

As an online gambling platform operating under international licensing, your personal information may be processed or stored outside Malaysia. In such cases, tesla88 ensures that such data transfers are carried out with adequate safeguards, including binding data protection agreements between the parties involved.

We ensure that any cross-border data transfer complies with applicable data protection requirements and that your rights as a data subject are fully protected regardless of the processing location.

Minors and Age Restrictions

tesla88 services are intended for individuals aged 21 and above only. We do not knowingly collect personal information from underage individuals.

If we find that personal information has been collected from individuals below the stipulated age limit, immediate steps will be taken to delete that information and close the relevant account. Parents or guardians who suspect misuse by a child under their care are advised to contact our support team immediately.

Amendments to This Policy

tesla88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or developments in the services we offer.

Any significant amendments will be communicated to members via email or a notification on the website at least 14 days before the changes take effect. Continued use of our platform after the effective date of such amendments is considered acceptance of the amended policy.

We encourage members to review this policy periodically to ensure they always understand how we manage their personal information.